Privacy Policy

1. Introduction and Scope

This Privacy Policy governs the collection, processing, and protection of personal information by 77jil in connection with the operation of our online casino and sports betting platform. This policy applies to all users who access our website at https://77jil.cam, create accounts, make deposits or withdrawals, place bets, claim bonuses, or otherwise interact with our services, regardless of the device or method used to access our platform.

77jil operates as a data controller under Philippine law and is responsible for determining the purposes and means of processing your personal data. We are committed to transparency in our data practices and compliance with all applicable data protection regulations, including the Data Privacy Act of 2012, its implementing rules and regulations, and directives issued by the National Privacy Commission of the Philippines.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your use of 77jil services. Where conflicts exist between this Privacy Policy and the Terms & Conditions regarding data processing matters, this Privacy Policy shall prevail to the extent of such conflict.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a 77jil account or use our services, you voluntarily provide us with the following categories of personal information:

• Account Registration Information: Full legal name, date of birth, gender, residential address, email address, mobile phone number, and username/password credentials.
• Identity Verification Documents: Government-issued identification cards (such as Philippine passport, driver's license, national ID, or voter's ID), selfie photographs for facial verification, and utility bills or bank statements proving residential address.
• Financial Information: Bank account details, GCash or PayMaya account information, credit/debit card numbers and expiration dates (processed through secure payment gateways), transaction history including deposits and withdrawals, and source of funds documentation where required for anti-money laundering compliance.
• Communication Records: Messages sent to customer support via live chat, email, or contact forms, including any attachments or supporting documents you provide during dispute resolution or account verification processes.
• Preference Settings: Language preferences, notification settings, responsible gaming limits (deposit limits, session time limits, self-exclusion periods), and marketing communication preferences.

2.2 Information Collected Automatically

When you access and use 77jil services, we automatically collect certain technical and behavioral information through various technologies:

• Device Information: Device type, model, and manufacturer; operating system and version; browser type and version; screen resolution; unique device identifiers; and mobile network information.
• Connection Data: IP address, geographic location (country, region, city derived from IP address), internet service provider, and connection quality metrics.
• Usage Information: Pages visited, features accessed, games played, bet amounts and outcomes, deposit and withdrawal patterns, session duration, click-through rates on promotions, and navigation paths through our website.
• Cookies and Similar Technologies: Session cookies for authentication, persistent cookies for preference storage, analytics cookies for usage statistics, and advertising cookies for targeted promotions (subject to your consent where required).
• Performance and Security Logs: Error reports, crash logs, security incident records, and automated fraud detection system outputs identifying unusual account activity or potential security threats.

2.3 Information From Third-Party Sources

In limited circumstances, 77jil may receive information about you from third-party sources to verify your identity, prevent fraud, or comply with legal obligations:

• Payment Processors: Transaction confirmation, payment method verification, and chargeback notifications from GCash, PayMaya, banks, and credit card companies.
• Identity Verification Services: Results of automated identity verification checks comparing your submitted documents against government databases or commercial verification services.
• Fraud Prevention Databases: Information from shared industry databases identifying accounts associated with fraudulent activity, self-exclusion registries maintained by PAGCOR, or responsible gaming watchlists.
• Marketing Partners: Referral source information from affiliate marketers or advertising platforms that directed you to 77jil, limited to non-identifying campaign codes and general demographic categories.

3. How We Use Your Information

77jil processes your personal information for the following specific purposes, each of which is necessary for operating our licensed gaming platform and complying with regulatory obligations:

3.1 Account Management and Service Provision

• Creating and maintaining your gaming account with secure authentication systems.
• Processing deposits, withdrawals, and other financial transactions.
• Providing access to casino games, live dealer tables, sports betting markets, and other entertainment services.
• Calculating and crediting winnings, bonuses, loyalty rewards, and promotional offers.
• Managing responsible gaming limits you have set, including deposit caps and self-exclusion periods.
• Responding to customer support inquiries and resolving disputes about game outcomes or transactions.

3.2 Legal and Regulatory Compliance

• Verifying your age (21+ requirement under Philippine law) and identity before allowing real-money gameplay.
• Complying with PAGCOR licensing conditions and reporting requirements.
• Preventing money laundering, terrorist financing, and fraud through transaction monitoring and suspicious activity reporting to the Anti-Money Laundering Council (AMLC).
• Maintaining records required by Philippine gaming regulations, tax authorities, and financial crime prevention laws.
• Responding to lawful requests from government agencies, courts, or law enforcement authorities.
• Enforcing our Terms & Conditions and investigating violations such as bonus abuse, collusion, or use of prohibited software.

3.3 Security and Fraud Prevention

• Detecting and preventing unauthorized account access through IP address monitoring, device fingerprinting, and behavioral analysis.
• Identifying duplicate accounts, fake identities, and attempts to circumvent self-exclusion or account restrictions.
• Monitoring gameplay patterns for signs of bot usage, collusion, or other prohibited activities.
• Protecting against distributed denial-of-service (DDoS) attacks and other cyber threats.
• Investigating chargebacks, payment disputes, and suspected fraudulent transactions.

3.4 Marketing and Communications

• Sending promotional emails about new games, bonuses, tournaments, and special offers (only if you have opted in to marketing communications).
• Displaying personalized game recommendations based on your play history and preferences.
• Conducting customer satisfaction surveys to improve our services.
• Sending important service updates, security alerts, and changes to our Terms & Conditions or Privacy Policy (which you cannot opt out of as they are necessary for service provision).

3.5 Platform Improvement and Analytics

• Analyzing usage patterns to identify popular games, optimize user interface design, and improve navigation.
• Testing new features and game offerings with select user groups.
• Diagnosing technical problems and improving platform performance.
• Generating aggregated, anonymized statistics about player behavior for internal business purposes.

4. Information Sharing and Disclosure

77jil does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies to perform functions on our behalf, including:

• Payment Processors: GCash, PayMaya, banks, and payment gateway providers who process deposits and withdrawals on our behalf.
• Identity Verification Services: Companies that verify your government-issued ID documents and compare them against official databases.
• Gaming Software Providers: Pragmatic Play, PG Soft, Evolution Gaming, and other suppliers whose games appear on our platform and who may collect limited gameplay data for their own licensing and fairness compliance.
• Customer Support Platforms: Live chat software providers and email service providers who host our communication systems.
• Cloud Hosting Services: Infrastructure providers storing data on secure servers with encryption and access controls.
• Analytics and Fraud Prevention Tools: Services analyzing traffic patterns, detecting suspicious activity, and preventing cyber attacks.

All service providers are contractually bound to protect your information, use it only for specified purposes on 77jil's behalf, and comply with Philippine data protection laws and international security standards.

4.2 Regulatory and Legal Disclosures

77jil may disclose your personal information to regulatory authorities, law enforcement, or other governmental entities when:

• Required by Philippine law, PAGCOR regulations, or court order.
• Necessary to report suspicious transactions to the Anti-Money Laundering Council (AMLC).
• Responding to lawful requests from police, Bureau of Internal Revenue (BIR), or other government agencies.
• Defending 77jil's legal rights in litigation or regulatory proceedings.
• Protecting the safety of users or the public, such as reporting credible threats of harm.

4.3 Business Transfers

If 77jil undergoes a merger, acquisition, restructuring, bankruptcy, or sale of assets, your personal information may be transferred to the successor entity as part of the transaction. In such cases, the acquiring party will be bound by this Privacy Policy unless you consent to a different policy.

4.4 With Your Consent

We may share your information with third parties not listed above if you explicitly consent to such sharing for a specific purpose, such as participating in a third-party promotion or survey.

5. Data Security Measures

77jil implements comprehensive technical, administrative, and physical security controls to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

Security Measure	Implementation
Data Transmission	256-bit SSL/TLS encryption for all connections
Data Storage	AES-256 encryption for databases and file systems
Password Protection	Hashed and salted using bcrypt algorithm
Payment Processing	PCI DSS compliant payment gateways
Employee Access	Role-based controls with audit logging
Vulnerability Management	Regular security audits and penetration testing
Incident Response	24/7 monitoring with rapid response protocols

Despite our robust security measures, no system is completely immune to breaches. In the unlikely event of a data security incident affecting your personal information, 77jil will notify affected users and the National Privacy Commission within 72 hours of discovery, as required by the Data Privacy Act. We will provide information about the nature of the breach, categories of data affected, and steps taken to mitigate harm.

6. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information held by 77jil:

6.1 Right to Access

You may request a copy of the personal information we hold about you, including account details, transaction history, gameplay records, and communications with customer support. Access requests will be fulfilled within 15 days of verification of your identity.

6.2 Right to Rectification

If your personal information is inaccurate, incomplete, or outdated, you may request correction. You can update most information directly through your account settings, or contact customer support for changes requiring verification (such as name or date of birth corrections).

6.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or you withdraw consent for processing based on consent. However, 77jil may retain information where required by law (e.g., transaction records for tax and anti-money laundering purposes) or for legitimate business interests (e.g., preventing fraud, enforcing Terms & Conditions).

6.4 Right to Object

You may object to processing of your personal information for marketing purposes at any time. You can opt out of promotional emails by clicking the unsubscribe link in any marketing message, or by adjusting your communication preferences in account settings. Note that you cannot opt out of essential service communications related to your account security or regulatory compliance.

6.5 Right to Data Portability

You may request that 77jil provide your personal information in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.

6.6 Right to Withdraw Consent

Where processing is based on your consent (such as marketing communications or non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

6.7 How to Exercise Your Rights

To exercise any of these rights, contact 77jil's Data Protection Officer at [email protected] with "Privacy Rights Request" in the subject line. Include your full name, registered email address, and specific request. We may require verification of your identity before fulfilling requests to prevent unauthorized disclosure. There is no fee for exercising these rights unless requests are manifestly unfounded or excessive, in which case 77jil may charge a reasonable administrative fee.

7. Data Retention

77jil retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations:

• Active Accounts: Information is retained for the duration of account activity and for 12 months after the last login, after which inactive accounts may be archived.
• Closed Accounts: After voluntary account closure, personal information is retained for 7 years to comply with PAGCOR recordkeeping requirements, anti-money laundering laws, and tax regulations.
• Transaction Records: Financial transaction records, including deposits, withdrawals, bets, and winnings, are retained for 10 years as required by Philippine financial regulations.
• Identity Verification Documents: Government-issued ID copies are retained for 5 years after account closure for regulatory compliance and fraud prevention.
• Marketing Communications: If you opt out of marketing emails, your contact information is retained on a suppression list to ensure we do not inadvertently contact you again.
• Legal Hold: Information relevant to ongoing disputes, investigations, or litigation is retained until final resolution, regardless of standard retention periods.

After applicable retention periods expire, personal information is securely deleted or anonymized such that you can no longer be identified from it.

8. International Data Transfers

77jil primarily stores and processes personal information within the Philippines. However, some service providers (such as cloud hosting companies or gaming software developers) may be located outside the Philippines, necessitating international data transfers.

When transferring personal information internationally, 77jil ensures adequate protection through:

• Selecting service providers in countries deemed by the National Privacy Commission to have adequate data protection laws.
• Implementing standard contractual clauses approved by Philippine regulators requiring foreign recipients to provide equivalent protection.
• Conducting assessments of data protection practices in destination countries to ensure your rights remain protected.

9. Children's Privacy

77jil services are intended exclusively for adults aged 21 years and above as required by Philippine gambling laws. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that a minor has created an account, we will immediately close the account, void all bets and winnings, return deposits (less processing fees), and delete the minor's personal information in accordance with applicable law.

Parents or guardians who believe their child has provided personal information to 77jil should contact us immediately at [email protected] so we can take corrective action.

10. Changes to This Privacy Policy

77jil reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy.
• Notify registered users via email to their registered address.
• Display a prominent notice on our website homepage and during login.
• For significant changes affecting your rights, request explicit consent where required by law.

Continued use of 77jil services after notification of Privacy Policy changes constitutes acceptance of the revised policy. If you do not agree with changes, you must cease using our services and may request account closure.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or 77jil's data protection practices, please contact: